Step-by-step guides for every device. Pick yours below.
| Webmail | webmail.mailazur.com |
|---|---|
| IMAP (incoming) | imap.mailazur.com · port 993 · SSL/TLS |
| SMTP (outgoing) | smtp.mailazur.com · port 465 · SSL/TLS |
| POP3 (optional) | pop.mailazur.com · port 995 · SSL/TLS |
| Username | Your full email address (you@yourcompany.com) |
| Password | The one we sent you (changeable in webmail Settings) |
📨 Microsoft Outlook
- Open Outlook → File → Add Account.
- Enter
you@yourcompany.com → Connect. - Click "Try a different account type" and pick IMAP.
- Fill in:
- Incoming:
imap.mailazur.com · port 993 · SSL/TLS - Outgoing:
smtp.mailazur.com · port 465 · SSL/TLS - Username: full email · Password: as provided
- Next — Outlook tests connections, mailbox ready.
🍎 Apple Mail (macOS)
- Mail → Settings → Accounts → + → Other Mail Account.
- Name, email, password → Sign in.
- If servers are requested manually:
- Account type: IMAP
- Incoming:
imap.mailazur.com - Outgoing:
smtp.mailazur.com
- Sign In — done.
📱 iPhone / iPad
- Settings → Mail → Accounts → Add Account.
- Pick Other → Add Mail Account.
- Fill name, email, password → Next.
- Switch to IMAP tab:
- Incoming host:
imap.mailazur.com - Outgoing host:
smtp.mailazur.com - Username: full email · Password: as provided
- Next → Save. Mailbox syncs.
🤖 Android (Gmail app or native)
- Open Gmail → profile photo → Add another account.
- Pick Other.
- Enter email → Next → choose Personal (IMAP).
- Password → server details:
- Incoming:
imap.mailazur.com · port 993 · SSL/TLS - Outgoing:
smtp.mailazur.com · port 465 · SSL/TLS
- Confirm. Done.
🐦 Mozilla Thunderbird
- Account Settings → Account Actions → Add Mail Account.
- Name, email, password → Continue.
- If auto-detect fails, click Manual config:
- Incoming: IMAP,
imap.mailazur.com, port 993, SSL/TLS, normal password - Outgoing: SMTP,
smtp.mailazur.com, port 465, SSL/TLS, normal password
- Re-test → Done.
Troubleshooting
Double-check the port (993 for IMAP, 465 for SMTP) and that SSL/TLS is enabled, not STARTTLS. Your firewall/ISP may block these ports — try mobile data.
Username must be the full email address (you@yourcompany.com), not just the local part. If you forgot your password, reset it from the webmail.
When you ordered, we configured SPF, DKIM and DMARC automatically. Allow 24-48h for receivers to learn your reputation. If issues persist, contact us.
Once configured, drag-and-drop folders from your old IMAP account to your new mailazur folders in the same client. Or contact us — we can do it server-side. Developer / Marketing API
Looking for transactional / newsletter API docs? See our developer documentation.